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Cancellation Policy


7+ days prior tour start date: 100% reimbursement of the tour price (no cancellation charges)

6 to 2-days prior tour start date: 25% reimbursement of the tour price

1 day prior or same day of tour start date: no reimbursement

For bus

More than 48 hours before the starting time: 100% refund but with USD 2 / person as handling fee

24 hours to 48 hours before the starting time: 50% of the total tour price will be refunded

Within 24 hours before the starting time: No refund

Passenger not showing up: No refund


Why Book A Private

Personal Travel Specialist
Dedicated travel specialist

Handpicked Accommodation (Homestay)
Best location & price

Flexible Meal Plan
Tickle your taste buds

Private Guide and Car
Hassle-free tour experience

Adjust the physical activity
We can adjust the difficulty of all of our hikes to your wishes and abilities.

Responsive Customer Service
24/7 care

People Say About Us

gwen p
gwen p
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This trek is the #1 experience I would recommend in Vietnam. This trek was an amazing experience, much better than I was anticipating. Sinh is a very engaging, knowledgeable, fun guide. Getting to see his home and meet his family was a really cool experience that I haven’t heard of people getting with other tours. The trek itself is pretty challenging and full of beautiful views. The home stays were much better than expected. Very comfortable and there are other travelers from other tour companies so it is really fun to get to hang out with them, as well as to meet the families who live in the home stays.
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If you don't like our tours after joined, then we will gladly refund your money. No questions asked!